Brussels Mobility needs 102 extra qualified personnel
The governmental administration Brussels Mobility is suffering from a severe lack of personnel. It needs to fill in 102 additional full time jobs to work on Brussels’ major mobility issues, like the aging tunnels and bridges.
Last February during the winter tunnel crisis, the Brussels Region asked the audit firm EY to analyse Brussels Mobility’s performance. EY pointed out a series of malfunctions in the administration. Results: the administration is missing 102 full time jobs to work effectively.
EY also pointed out deficiencies in terms of organization, a lack of efficiency, of strategy and of communication between the different services. “The consultant said that he had never encountered a public administration lacking so much in human resources”, admits Jean-Paul Gailly, Brussels Mobility’s General Manager.
Of the 102 missing jobs, 28 were considered urgent and to find some road supervisors, site managers or other engineers the Brussels Government unlocked the necessary funds. “On the 28 urgent vacant jobs, 20 will be filled in by October”, insists Brussels Mobility. “For the 74 other, the administration has to get back in shape first”, justifies Marc Debont, spokesman of Pascal Smet (sp.a), Brussels Mobility Minister.
To show its willingness, Brussels Mobility presented during the spring its rehabilitation program called “Route 66”. In 40 points, this roadmap plans to update the administration’s communication plan, to computerize public market procedures and to better share data internally and with partners. “All these actions should start before the end of 2018”, ensures Jean-Paul Gailly.
14 agents, 26 tunnels and 100 bridges
The “Tunnel Cell” controlling and supervising all of Brussels’ road infrastructure with 26 tunnels and more than 100 bridges is currently severely lacking in personnel. The “Tunnel Cell” only employs 14 full time engineers, site supervisors and case managers.
“They will soon be 17, but we need a dozen more”, explains Jean-Paul Gailly. EY pointed out the necessity to quickly hire an in-house tunnel coordinator but the General Manager refers to the difficulty to attract such profiles in the public sector.
Another illustration of Brussels Mobility’s lack of personnel: the obligation to ask a subcontractor to write the new STIB/MIVB management contract. “Using external resources is justified by the necessity of a precise expertise or by the urgency of the matter combined to the volume of work exceeding the available resources”, explains Brussels Mobility.